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Quality management is a crucial aspect of the medical device industry, as it ensures the safety and efficacy of the devices that are used to treat patients. One of the most widely recognized standards for quality management in this industry is ISO 13485. This standard sets out the requirements for a comprehensive quality management system, including documentation and record-keeping.

However, many companies in the medical device industry still rely on paper-based systems for their quality management, which can lead to a number of problems. In this blog post, we will discuss the main issues with paper-based systems, and how electronic quality management systems (eQMS) can help to overcome these challenges.

Check this podcast episode where I introduce you to Anindya Mookerjea, the CEO of Scube Technologies and my partner. We have developed an eQMS solution that we will discuss in this episode. Don’t hesitate to share that with people that want to hear more about it.

Table of Contents

The Problems with Paper-based Systems

One of the main issues with paper-based systems is the increased risk of errors and inconsistencies. With a paper-based system, it can be difficult to ensure that all team members are working from the same set of documents, and that all documents are up-to-date and accurate. This can lead to miscommunication and confusion, which can ultimately compromise the quality of the devices being produced.

Another problem with paper-based systems is the time and resources required to maintain them. Keeping track of multiple versions of documents, ensuring that they are properly approved and archived, and making sure that they are easily accessible to all team members can be a tedious and time-consuming task.

What is eQMS and how it can help

An eQMS is a software that allows companies to manage and maintain their quality management system electronically. It automates many of the tedious and time-consuming tasks associated with manual documentation, such as document control, version control, and approval processes. This can help to ensure that all team members are working from the same set of documents, and that all documents are up-to-date and accurate, reducing the risk of errors and inconsistencies.

Additionally, an eQMS allows for real-time tracking and reporting, making it easier to identify and address any issues that may arise. This can save time and resources, while also reducing the risk of non-compliance. The eQMS also facilitates collaboration and communication among team members, improving overall efficiency and productivity.

eQMS and ISO 13485 compliance

Not only eQMS can help with general quality management but it also aids in compliance with ISO 13485. Many eQMS vendors offer modules specifically designed for regulatory compliance, which can help to ensure that all of the necessary documentation is in order and that it is presented in the format that is required by the regulatory body. This can facilitate the certification process and make it faster and more efficient.

In conclusion, electronic quality management systems (eQMS) can provide significant benefits for companies in the medical device industry. They can streamline the documentation process, improve overall effectiveness, and facilitate compliance with regulatory requirements such as ISO 13485. While some companies may be hesitant to make the switch from paper-based systems, the increased efficiency and compliance provided by an eQMS can ultimately save time and resources in the long run.

Implementing and Validating an eQMS

Implementing an eQMS can seem like a daunting task, but with the right approach, it can be a relatively straightforward process. The first step is to choose the right eQMS vendor. Look for a vendor that has experience in the medical device industry and that offers modules specifically designed for regulatory compliance. It’s also important to consider the specific needs of your company and to choose a system that can be easily customized to meet those needs.

Once you have chosen your eQMS vendor, the next step is to implement the system. This typically involves configuring the system to meet the specific requirements of your company and training your team on how to use it. It’s important to involve all relevant team members in the implementation process, as this can help to ensure that the system is adopted and used correctly.

As for the validation, it depends on the specific eQMS vendor and the specific features and functionality required. Some vendors may offer pre-validated systems, while others may require additional validation steps to ensure compliance with the standard like ISO 13485. These validation steps may include testing the system for functionality, performance, and security, and conducting a risk assessment to ensure that the system is compliant with all applicable regulations.

It’s important to work closely with your eQMS vendor during the implementation and validation process. They can provide guidance and support, and can help to ensure that the system is implemented and validated correctly. With the right approach and support, implementing and validating an eQMS can be a relatively straightforward process that can ultimately improve the overall effectiveness of your quality management system.

Different solutions and pricing

There are a variety of eQMS solutions available on the market, each with their own features and pricing structure. Some eQMS vendors offer on-premise solutions, which are installed and run on a company’s own servers. Other vendors offer cloud-based solutions, which are accessed through a web browser and are run on the vendor’s servers.

On-premise solutions tend to be more expensive than cloud-based solutions, as they require a significant investment in hardware and infrastructure. On the other hand, cloud-based solutions are typically more cost-effective, as they do not require the same level of investment in hardware and infrastructure. Additionally, they offer more flexibility and scalability, as they can be accessed from any location and can be easily expanded to meet the growing needs of the company.

Pricing for eQMS solutions can vary depending on the vendor and the specific features and functionality required. Typically, pricing is based on a subscription model, with monthly or annual fees. Some vendors may also charge additional fees for support and maintenance. It’s important to carefully review the pricing structure of any eQMS vendor and to consider the long-term costs of the solution.

It’s also important to note that while the initial cost of an eQMS may be higher than a paper-based system, the long-term benefits in terms of improved efficiency, compliance and overall effectiveness will outweigh the cost. Additionally, many eQMS providers offer a free trial or demo of their software, which can be a great way to test the solution and evaluate its suitability for your company.

Workflow and Electronic Signature Features

One of the key features of an eQMS is the ability to automate the creation, review, and approval of documents. This can be achieved through the use of workflow functionality, which allows for the creation of pre-defined processes that must be followed for the creation, review, and approval of documents. This can help to ensure that all documents are properly reviewed and approved, and that all team members are aware of their responsibilities.

Another important feature of an eQMS is the ability to electronically sign documents. This can be achieved through the use of digital signature functionality, which allows for the secure and tamper-proof signing of documents. This can be especially useful for teams that are travelling or working remotely, as it allows them to review and sign documents from anywhere, at any time. This feature also helps to keep track of the documents and who has access to them, and can also help to ensure that all documents are properly archived and maintained.

Having an eQMS with workflow and electronic signature functionality can help to ensure that all documents are properly reviewed, approved, and signed, even when team members are travelling or working remotely. This can help to reduce the risk of errors and inconsistencies, and can improve the overall efficiency and effectiveness of the quality management system.

Get support

In conclusion, electronic quality management systems (eQMS) can provide significant benefits for companies in the medical device industry. They can streamline the documentation process, improve overall effectiveness, and facilitate compliance with regulatory requirements such as ISO 13485. With the right approach and support, implementing and validating an eQMS can be a relatively straightforward process that can ultimately improve the overall effectiveness of your quality management system.

If you are a medical device company looking to implement an eQMS, Easy Medical Device can help. Our team of experts has extensive experience in the medical device industry and can provide guidance and support throughout the implementation process. We can help you choose the right eQMS vendor, implement the system, and validate it to ensure compliance with ISO 13485 and other regulations. Contact us today to learn more about how we can help you improve the overall effectiveness of your quality management system.

Summary
eQMS: Streamlining ISO 13485 Compliance & Registration
Article Name
eQMS: Streamlining ISO 13485 Compliance & Registration
Description
Why electronic Quality Management Systems eQMS is helpful to get ISO 13485 certified? Scube SmartEye is the one recommended by EMD.
Author
Publisher Name
Easy Medical Device
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Categories: Quality

Monir El Azzouzi

Medical Device expert. Monir founded Easy Medical Device to help Medical Device companies to place compliant products on the market. He proposes his consulting services so don't hesitate to contact him at info@easymedicaldevice.com or +41799036836 My objective is to share my knowledge and experience with the community of people working in the Medical Device field.

UK Representative from January 1st, 2021

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